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problems. He could have returned your $$, not taken more of your $$, or fixed the problems in a timely manner. What he has chosen to do seems to be taking advantage of you. AG office "As soon as you become aware of a problem, approach the business or entity and state specifically the nature of your complaint. Take along your receipt, any guarantee or warranty, and, if possible, the product. Be assertive! If you are told by a salesperson that he or she cannot help you, ask for a higher authority such as the manager or owner. When complaining by mail, give the brand, model, size, color, and any other details needed to identify the product. Include a statement of the circumstances regarding your complaint. Keep a copy of your complaint letter and all correspondence you receive. If you return a product by mail, be sure to have it insured." BBB
"BBB accepts complaints whether or not the business is a BBB Accredited Business." Good Luck!
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